Terms & Conditions

This website is owned by SocialSentiment.io, LLC, a company registered in Connecticut, USA. By accessing this website we assume you accept these terms and conditions in full.

Summary:

  • We use cookies.
  • We make no investment recommendations and take no responsibility for your financial gains or losses.
  • Subscribers can't share their account.
  • Access will be downgraded or terminated for failure to pay subscription fees.
  • Our APIs have rate limits and must include attribution if using our Basic subscription tier.
  • We make no warranties.

Terminology

The following terminology applies to these Terms and Conditions and any other agreements: “Subscriber”, “You” and “Your” refers to you, the person or organization accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company, SocialSentiment.io, LLC. “Party”, “Parties”, or “Us”, refers to both You and Ourselves.

Cookies

We employ the use of cookies. By using this website you consent to the use of cookies in accordance with our privacy policy. We employ cookies to keep track of user details for each visit. These are required for this website to function, such as keeping you logged in. We also use cookies to track page visits and how our site's features are used, commonly referred to as web analytics. We do not make use of cookies for any purpose other than providing our advertised services and tracking their usage.

License

SocialSentiment.io, LLC owns the intellectual property rights for all of the statistics, graphs, and text presented on this website and distributed via API. All intellectual property rights are reserved. You may not share your access to this with others. You may not share this site's content in whole or in large part with others without a written agreement or without subscribing to a subscription plan.

Active subscribers to any plan are granted a non-exclusive, worldwide, revocable license to use our content for derivative works. Subscribers with an active account may display, redistribute, reproduce, modify, and adapt our content in part or in whole without limitation, including charging a fee for such access. Ownership and rights to our original content remains with us. Your license to redistribute and create derivative works terminates at the conclusion of your subscription (see Termination of Service).

API

We offer our data to active subscribers via API. As a subscriber you are granted license to use our API within the limits described by your specific subscription. All APIs are rate limited to 5 requests per second. Further rate limits may apply as documented on your account page.

Subscribers to our Basic subscription plan must include attribution if displaying our data on a website. Attribution requires a link back to SocialSentiment.io from your website. For example:

Sentiment information provided by <a href="https://socialsentiment.io/">SocialSentiment.io</a>

API access tokens shared with you are to be used by only you and your organization. API tokens may not be shared publicly or with others. If your token is exposed to others you may generate another token by visiting the account page after logging in. Failure to properly secure your token will result in your active token being immediately revoked and a new one provided.

Modifications

You acknowledge that SocialSentiment.io, LLC may modify the features and functionality of its services during your subscription term. We shall provide you with reasonable advance notice of any deprecation of any material feature or functionality.

Disclaimer & Warranty

To the maximum extent permitted by applicable law, we offer all content "as is" and exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:

  1. limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  2. limit any of our or your liabilities in any way that is not permitted under applicable law; or
  3. exclude any of our or your liabilities that may not be excluded under applicable law.

We will not be liable for any direct, indirect, incidental or consequential damages or loss of any nature. Likewise, we will not be liable for any damages or loss due to redistribution of our content or derivative works through 3rd parties. SocialSentiment.io, LLC makes no financial recommendations at all and does not endorse the buying or selling of any securities based on the services and products we provide. Our content is for informational purposes only, and is provided on the condition that it will not form a primary basis for any investment decision. We disclaim all responsibility for any investment and financial decisions you make based on the information we provide.

Termination of Service

Paid subscribers of SocialSentiment.io will have their access to services downgraded to our free subscription tier for failure to pay at our discretion. We will make multiple attempts to process payment before services are changed. If SocialSentiment.io, LLC decides to end any paid service or product, we will contact those subscribers via email, discontinue the collection of dues, and let you use the service for the duration of the subscription terms.

At the end of a subscription term for which both parties do not agree to continue, access to the related services will be blocked or downgraded. You may return to SocialSentiment.io at any time to start a new subscription term.

Updates

We reserve the right to update, change or replace any part of these Terms & Conditions by posting updates and/or changes to our website. It is your responsibility to check the webpage at https://socialsentiment.io/terms/ periodically for changes. Your continued use of or access to the website and our API following the posting of any changes constitutes acceptance of those changes. We will notify active subscribers, via the email address associated with their user account, of any change to these terms which will further limit their rights under this agreement.

Contact Information

If you have any queries regarding any of our terms, please contact us at contactus@socialsentiment.io.

Updated: October 14, 2020

Our Mission

SocialSentiment.io watches social media so you don't have to. We believe social network activity can help inform investors of the positive and negative opinions people hold of a company. While we can't use this information to predict stock price movements, our analysis is a valuable addition to a broader investment strategy.

© 2021 SocialSentiment.io, LLC